Problem with code redemption

Earlier today i redeemed a code for NBA2k16 online. I entered the code and it said that everything was successful and that the extra will start downloading on your console. It's been over an hour now and there is no sight of this download anywhere. It's not in my download history, purchase history, the code isn't recognised in the game. When i tried re-entering it, it said that it had already been redeemed.

Can anyone help me? 

 

Question Info


Last updated July 5, 2018 Views 8 Applies to:

Thanks for that.  It seems as though you're not the only one this has happened to.

forums.2k.com/showthread.php!

You should take this up at the 2K forums though.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

It wasn't the full game. It was for 200,000 Virtual Currency

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

If it was for the full game and it hasn't been downloaded yet then check your Active Downloads.  Press the Guide button on the controller and scroll left then select Active Downloads.

If it was not for the full game then please let us know what it was for.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.