Problem with blue ray player - XBOX DAY ONE


I had to exchange my Xbox ONE because I bought it the day it came out and yesterday, I met the problem on the Blue-ray player (not playing games and horrible noise when trying Playing a CD). 
I'm really disappointed because in addition to not being able to play, I can not even enjoy the game offer by Microsoft because my XBOX  had this problem after December 31 ( 19 ​​days later :/ ). 

Is it still possible to have this compensation? 
Thank you in advance,

Question Info

Last updated July 4, 2018 Views 8 Applies to: