Problem with 3 month xbox live gold suscription

Hi, i recently bought a xbox star wars edition, the customer says to me it comes with 3 month of xbox live gold, and i dont know how its works.

the xbox dont come with a key to live gold, but if i remember you can got a 1 month of free suscription, how can i do that ??? 

Thanks, and sorry for my terrible english 

 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

you get a free month when you CREATE a new account not for existing ones.  if it has 3 months there should be a code in there or they mean you have 3 free month trials which is true as long as they have not been redeemed on the console.

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Yes, the free 1 month offer is only for new Xbox Live members that create the account on the console.

With your 3 month problem, there should be a 25-digit code inside the Xbox console box.  Once you find that, go to this link: live.xbox.com/.../RedeemCode  OR  on the console go to: Settings > Account > Redeem Code

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Since the sales rep said it comes with three months of XBOX LIVE GOLD ask the rep to tell you how to get it. If the sales rep does not know, then tell the manager. Do not allow them to tell you to contact XBOX LIVE SUPPORT since the rep made a promise to you, it is their responsibility to follow through.

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