Problem transferring MS points to xbox live family member...

 

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Last updated July 4, 2018 Views 3 Applies to:

I still haven't resolved this issue and am loathe to spend out on another 1200 points I do not need!

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oh, and yes I'm on a gold family plan in the UK

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I knew I had seen the same error code on the previous forum, so just googled it and found it.  The error code is 8007000B, although this only appears on the 360.

On the website, I still get the error message below - but no code.  This error appears in a red and white box.

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Could not grant allowanceclose.

A problem has occurred while attempting to make the Microsoft Points transfer. Please try again later.

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You didn't mention if you were on the Family Gold Plan or not. If you are not then you can not transfer ms points to anyone. If you are then only the primary account can transfer ms points.

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Hi there.

 

Would you be able to go through the process again to see if the on-screen error message appears? If so, please provide the full error message a long with any attached error codes here in the thread. Doing so may give "us" as the community a better understanding of what may be causing the problem, to which someone may be able to help fix this issue.

 

The troubleshooting page regarding distributing Microsoft points to other Family members may help as well.

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I am having problems transferring MS points to one of my family members.  I have been trying for a couple of weeks and on the website I dont get any error codes or anything, but I do on the 360 (cannot recall what the code was, but there was a previous thread about it on the old forum).

Anyone ideas?

**My text didnt appear the first time riound either??**

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