problem headset xbox one brasil

Meu headset esta com problema, acendeu a luz do mute e nao desliga mais. Apertei inumera vezes, troquei a pilha do controle, desliguei kinect... o que esta acontecendo?   my headset aprenset fail with led orange. Push button but not off led. Not sound not voice    thanks

 [Translation:

My problem with this headset, lit the light of mute and not turn off more. Hit lists times, changed the battery, control turned off kinect ... What's going on? my aprenset headset fail with orange led. Push button but not off led. Not sound not voice thanks]
 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Hey BamG GauChaO Rs,
 

Sorry to hear about your headset issues. Here is a support article that may help you with headset woes.
 

Try the following troubleshooting steps and let us know how it goes.

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