problem downloading profile

am getting a message when i have tried to download my profile

 

sorry,xbox live profiles can't be downloaded right now.try again later.

 

80004005. any1 help??

 

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

I am getting the same problem clear your system cache from the storage by pressing y and then it will freeze on downloading game info and will not download

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Hey there folks! There was a service outage for Xbox LIVE yesterday that prevented some people from downloading their profiles. Give it a try again today (here's a guide: support.xbox.com/.../profile-move-delete) and let us know if it doesn't work for you! ^_^

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