Problem buying Xbox Live Gold Membership in Mexico.

Hi, I used to live in the UK, and recently moved to Mexico. I tried to buy a Xbox Live Golden Membership, but it would not  let me buy it with my new Mexican credit card because the Billing Address Info does not recognize my new  Zip Code as a valid one. I guess it is because it is not a UK Zip Code. I tried editing my location from UK to Mexico but still would not let me buy it. What can I do to solve this issue?.

Thank you.

 

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Last updated July 5, 2018 Views 88 Applies to:

You can't change the account region to Mexico, so you'd either have to buy a prepaid card or create a new account with Mexico as the region.

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Thank you for the answer. I already tried buying a prepaid card but still would not let me use it. If I create a new account, is there any option to recover my old achievements or simply will I lose them?

Or at least is there any other way that my Mexican credit card can be used on the UK account billing options.

Thank you again.

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Nothing can be transferred between accounts, so if you create a new account it won't have any achievements or anything. Because the billing address would have to match the card's address, I don't know of any way to make a Mexican card work on a UK account.

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Thank you for your time.

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