I want to add my nephew to my family gold, I downloaded his gamertag to my console, I'm in Sweden, he's in the UK, I can log into his GT no problem, when I try to add him to my family it throws up a very useless bland message:
I go to accounts.live.com and can log into his account fine, my account fine, etc. etc. so no idea why I cannot add him to my family, the only thing I can think of is because he has an active xbox live gold subscription with stored credit card details and it's set to auto renew? Any help/advice would be gratefully appreciate.