Privacy and Online Settings Problem

Today I changed my privacy settings so my game history isn't shared with anyone.The problem is,now no-one can see my bio/motto/etc.

I didn't change my profile sharing setting at all,it is still set to share with everyone.What's the point of even having two separate settings one setting covers both things?I mainly changed my game history setting because I was just done with people being able to know when I'm appearing offline.I don't mind if people can see the rest of my profile though,I just want my game history hidden.

Basically,your setting for hiding game history is broken because it hides more than what it's supposed to.The setting says game history only applies to games played and achievements.It's hiding the rest of my profile even though I have profile sharing set to allowed.

So now that you're aware of it,if you could fix the privacy settings,that'd be great.

 

Question Info


Last updated July 5, 2018 Views 296 Applies to:

I've tried all that,still no change.Even if my profile is viewed here on Xbox.com it doesn't show my bio and such.I still see it all if I'm logged in,but if I log out and view my profile page,the things that are supposed to be visible to everyone like my bio/motto are still hidden.Even my friends have told me they can't see my stuff anymore.

I get the feeling it's a glitch with the system or something that you guys just didn't notice.I've tried all the steps on my end.

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Hmmmmmmm, tricksie.  OK, let's try undoing and redoing the whole process. Any love there?

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I suppose it's good to know you're aware of it.Thanks for getting back to me with that.

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Hey there Karza! This is, unfortunately, something we are aware of. We don't have any estimates on when something like this will be resolved. For now, please treat all this information as if it were one thing. If you hide the game history, it will continue to hide the bio/motto. Sorry for the inconvenience. Please let us know if there's anything else we can help you with as well. Thanks!

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I just tried that,there appears to be no change.Everything is still hidden.

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Hmm, yeah I see that too!  Have you tried updating the Bio and such since you hid the history?

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A few days later and this is still a problem.

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Hey there!  I don't believe that hiding game history should hide all that other business. Have you tried the basics like a cache clear/profile redownload and such?  If not, let's give 'em a shot!

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I made my game history visible to everyone again,my motto and bio were visible.Then I changed it back to being blocked and my motto/bio disappeared once more.

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