Preview program support

i have been invited by 2 of my friends to the preview program about 3 weeks ago and still have received nothing. I contacted Xbox support today and they informed me that I have been invited and should have received my code to register my Xbox. They told me to post on the early access forums but I can't get access to them. Please help!

 

Question Info


Last updated July 4, 2018 Views 36 Applies to:

Hi I was invited by my friend and downloaded the preview app but it says that my console is already registered to another account meaning I can't use it. My Xbox is preowned which explains the other account but on my Xbox system there is no trace of this account. Can anyone help me and assist me in managing to register my account with the console in the preview problem thanks.

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Hey there Nutty 1!

Please post that in the Preview Program forums! You can access them here.  If you cannot access that thread, please just reply and say so!

Hey there warpat15!

Please create a new thread for that, you can do so by pressing here.

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Hey lcast, I tried to post there but when I search for it there is no group found!

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same issue

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Hey folks,

the main support guys and gals are monitoring the forums - once they see this thread and verify that you are in the preview program they will grant you access to the preview forums. (You get the group not found error when you do not have access).

Once access has been given - you need to post a new thread in registration support forum as lcast mentioned so the preview team can get you all sorted.

Hope that helps!

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have not received the preview dashboard app yet can you help

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