preview program problems

hey i had 2 invites there has gone a week or 2 by since i had the invite i contacted a few times and i first heard that the invite came within 24 hours but i did not have the email or message i would love to get acces to it but it doesn't seem to work great for my can someone help me out why i am not getting the invite in my email or pop up at my xbox 

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hi Dutch,

being invited is only the first step in getting into the preview program. Once invited you have to go through a selection process - they simply cannot accept everyone that applies.

If selected you will get a message - if you are not selected then due to the volume of invites you will hear nothing. My advise is to be patient and wait to see if you receive a message. If you have heard anything after a month (preview waves are normally done monthly) then ask to be re-invited.

More info is available in the FAQ

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i know but someone from xbox support told me i was eligible and they said i had the invite within 24 hours

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