Preview Program Problem

Ive been invited 3 times to the program and was accepted, yet I still have no message with a link to download the app, I cant post in the private forums because it says group not found, I called xbox and was told to call microsoft,  they told me to contact xbox, xbox phone support told me to contact twitter, and twitter hasnt responded....so my problem is if I have been accepted where is my message for the preview program dashboard app to download it

 

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Last updated July 4, 2018 Views 4 Applies to:

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I hope everyone realizes im referring to the xbox one preview program, not the xbox 360

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Hey HH69xTANK316USA!

Very sorry to see you were bounced around a bit there! I have just added the role for you to access and post in the Preview Program Support forum. You will need to post this over there so the proper folks can help you out! :)'

Keep in mind that to be fully accepted into the program, you may need to wait a full preview update cycle to be added in.

Hope this helps! 

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Its been 7 days, theyve had long enough

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same problem

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If you were reading I have already been accepted

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i got my msg on my console to download the app to find after i downloaded this app it told me "Sorry, this console has already been registered to a different account.

1. i only have 1 account

2. this console was 2nd hand but as new

i spoke to 2 people today about it, 1 sent me to the forums to tell me wrong forums, and the other got a specialist to fix it for me.........still waiting.

ive uninstalled the app many times and got the update in the system area and still no luck.

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Im in the forums, thats how I know ive been accepted, I just havent gotten the message on my console

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i got the dash preview program and launched the app but i want to remove it so my bf can use it insted but can't seem to remove it and getting frustrating.

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Im not sure how to help with that, im trying to get enough people that are having the same isuue I am to post so I can bring it to xbox's attention, maybe they will do something about it

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Just to clarify, being invited doesn't guarantee access to the preview program. It sends a request to Microsoft, who check your credentials, and then, if you are accepted, send you a private message on your console with a link to download the preview app. Once downloaded and installed, you run a quick setup, then a wait until you are enrolled, and the update becomes available. I waited just 24 hours after the invite to receive my pm, but I know others waited over a week, but guessing Microsoft is swamped with requests right now. I've also heard the wait to be enrolled can take a while too, so don't expect it all to be instant. Patience is a virtue. If you don't have a pm within 7 days, there is a chance you weren't accepted into the preview program.

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