Preview Program problem.

I have spoken to Xbox support many times, this issue is yet to be resolved.

Basically, I am unable to join the preview program. Ok have been invited to it many times, yet I have never received a service message or email regarding the preview program.

I was told by a support agent: 'You are shown as you accepted the preview invite'. 

This is the problem, I have never accepted the preview invite as I have never received one.

Being told to get another preview invite will not help, as I have had several and have waited weeks without an invite.

All I want is the preview program, please help me resolve this.

Edit: I do not have access to the preview forums or the app so suggesting going there will not help

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:
Answer

Hey there Erupt EU,

You should now have access to the Preview Program forums. Please head on over there to let the proper teams know what you're experiencing. Thanks in advance!

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