Preview Program message deleted, can't access forums for help.

I had been invited to the Preview Program a few months ago, but the message has since expired to download the app. I had tried to contact Xbox Support about this issue, just to direct me to the Preview Program forums which only says "Group Not Found". However, the agent that I was speaking to just told me that I was already a member. SO my questions are;
1. How do I get the message again?
2. How can I access the forums too, in order to accomplish question 1?
Thanks.

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:
Answer

Hi there,

the first step to get you sorted is your preview forum access - the main support team are monitoring the forums so once they see this message and verify you are in the preview program they will be able to sort that out.

Once you have that sorted you need to post in the Registration Support forum and the preview team will see if they can help you.

Please bear in mind that after checking your posts both teams have to manually make changes - and there are a lot of preview forum requests at the mo - so they will get to you as soon as they can!

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Answer

Hey there Fr0zenIc3!

You should be all good to access the Preview Forums now. When you get a chance, click on the link that Zeus has provided above. Thanks!

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