Preview program issue

I was invited to the preview program and I phoned xbox support and they said the invite had been sent but I haven't received it on my xbox.Can anyone help?

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:
Answer

JoshMan,

  Receiving an invite does not guarantee acceptance into the preview program. Ever since the backward compatibility announcement, there is a large volume of invite requests that have been made. All you can do is wait and see if you are accepted into the preview program. Upon acceptance you will receive an Xbox Live message and access to the Preview Program Support forums.

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Answer

JoshManU15,

KenH2k4 posted the appropriate link for you to follow. You MUST use the preview forums to have any system messages sent to you that you did not receive. He was simply following up with the not being invited doesn't promise you a spot as often that is the case with gamers. Head over to the link he posted, and follow the sticky there. If you receive group not found reply to this thread and a mod will give you access.

MCP. MCDST. LVL 80

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