Preview Program in second hand console.

Hi, I've recently bought a second hand Xbox One, the console has been receiving the preview updates although I wasn't signed up in the program. Recently I was invited, but when I try to open the Preview Dashboard it says that the console has been already registered with another account, I assume the old owners account. Therefore I can't access the preview forums as I've tried several times by following links in other threads. Thanks.

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Last updated July 4, 2018 Views 13 Applies to:

Hey elferni10!

I have added the roles for you to post in our Preview Program Support forum. Go ahead and post what happened there so the proper folks can assist!

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