Preview program console already registered

Hello,

I'm trying to get into the preview app for the first time in this console using my account (I'm a preview member), however It says that I'm already registered with another gamertag, this was probably my brothers and It's removed from the console and we don't have access to it anymore.

What should I do to "unregister" the console in order to be able to use the preview app with my account?

Cheers,

C

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Hey Sylarix911!

I have added the roles for you to post in our Preview Program Support forum. Go ahead and post what happened there so the proper folks can assist! 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.