Preview Problems

My xbox is on but isn't showing on my T.V. Nothing is wrong with the HDMI, Xbox support says it a problem with a preview update that corrupted my xbox. My games and apps also keep freezing for 30 min to and hour and then crash. My xbox also turns on goes black, loads up.... then goes black again taking 2 hours and not even turning on. Xbox support also gave me these 2 trace codes [Mod Removed]


Question Info

Last updated July 5, 2018 Views 2 Applies to:

It's best not to create duplicate threads, you've already had a response in your original thread -  As stated in that thread, for preview program issues, you'll need to post in the preview program forums.

Also, reference numbers are only used by phone and chat support and should actually not be posted on the forums. Forum support has no access to that information.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.