Prepaid 3M Gold Membership card has an error

I entered a code for three months of Xbox Live Gold and it comes back with an error, the error reads: "An error occurred while completing this operation.  Give it another try. If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate."  At the very bottom of the error screen are a series of numbers and letters I assume to be the code, but when I enter it into xbox.com/errorhelp I am told that is an incorrect code.  Any and all help appreciated, thanks!

 

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Last updated July 4, 2018 Views 18 Applies to:

Have the store swap it to activate it?

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I watched them swap it.

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