I entered a code for three months of Xbox Live Gold and it comes back with an error, the error reads: "An error occurred while completing this operation. Give it another try. If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate." At the very bottom of the error screen are a series of numbers and letters I assume to be the code, but when I enter it into xbox.com/errorhelp I am told that is an incorrect code. Any and all help appreciated, thanks!