pre paid codes missing!!

registered my credit card,auto renewal,got 15 months of live for christmas entered codes,accepted and listed.

forgot to cancel card payment payed another 6 months!!!!

account was suspended today,went to check account ready to call microsoft then I noticed there was no sign of my prepaid codes,

paid again on card, now before I call microsoft in the morning is there something i am doing wrong? have looked in all the scroll down boxes and nothing is listed!!

 

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Last updated July 5, 2018 Views 2 Applies to:

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I'm not entirely sure what you are asking. You used prepaid codes after signing up for a LIVE subscription purchased with a credit card, or the other way around? LIVE time stacks up to 3 year's worth at one time, so if you used a year of prepaid cards and a year paid with a credit card, you will get LIVE for 2 years before having to pay again.

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