There are no lights on in the outer ring. Have tried off/on, connecting different controllers and lights flash but then go off.
Do you mean the ring of your Xbox or the ring of your Xbox itself?
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That usually means you do not have a controller connected..
did you connect the controllers properly? because it sounds like the console is looking for your controller buy its not syncing. look at
support.xbox.com/.../connecting-game-controllers that might help you with you issue