Power Adapter Won't Light Up


I think my XBox 360 power brick/adapter got fried(over-voltage or something) because I don't see any light in it when I plug it into a wall outlet(I have tried in several different rooms). Looks like I am going to need a new power adapter. Is it covered in the warranty(console is less than a month old)? If it is, do I ship the entire console + accessories(power adapter, gamepad) or just the power adapter? If it is not, where can I order a new one?  Thank you.

PS: If I have to buy it, I don't want to buy a third-party power adapter unless it is from a really good brand. I prefer Microsoft's official adapter for XBox 360.


Question Info

Last updated July 4, 2018 Views 3 Applies to:

Phone support for your region, if the console is under warranty they will provide you with a new power brick.

Alternatively you could return the entire purchase to the store you bought it from for a replacement. (You can do that in the UK anyhow), as I don't know your location it may not apply to you so in that case phoning support is the way to go.

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