I currently am one of those unable to connect to Xbox Live after downloading the new patch. The thing I find most comical is that I obviously was just connected to Xbox Live to download their patch. So like many companies with good PR (public relations) do is offer compensation for the time lost/inconvenience of your experience with their product. Whether it is time, points, money, coupons, or what have you. Personally, time would make the most sense to me, or perhaps Xbox Live Points which I refer to below.
I am thinking if they don't get this resolved relatively soon than we should get some kind of free time to compensate the lost time.
I know it has only been about a day and a half at the moment of this post but let me make some points.
We pay for Xbox Live Gold Membership.
For one: Xbox gold membership used to be 50$ and they have raised it to 60$ a year.
For Two: We pay for this DLC crap that half the time should have been included with the $60 game we purchased, instead of this "available to purchase at release" crap.
Expanding on Two: We pay them a ton of money, and I mean a ton. I am sure they make billions of dollars off of us, when they could be less greedy and not charge for all of this "Online Play/Movies/Downloadable Content that should
have been in the game in the first place.
So I don't know, maybe I am slightly unhappy at the moment for having my time interrupted, because when I do have time to play games, I want to be able to play them (online). So I do hope this gets fixed soon, but am curious to just hear what other people have to think.