I bought a refurbished Xbox 360 Elite bundle pack on Amazon. Used for years and it worked fine! Then not long ago a family member got mad and threw in on the ground. Then my brother hooked it in and noticed the only thing wrong was one cable was unplugged. He plugged it in and it worked fine, but it started having problems with the disk, I heard of a lot of people have had disk problems. I looked today, open the tray and noticed I could slightly push it up. Like something had made the tray drop. As I closed it I tried to hold It up, without messing it up or pushing to hard, and sure enough it read First time no problem! So... Just trying and figure out how to get it to close while the tray is setting up, or buy a new drive, or what you or some else recommends. Good luck!