Polk 4Shot microphone issue and the headset adapter

Hi all

I got my Polk 4Shot headset yesterday and, unfortunately, I'm getting the mic issues that seem to be widespread. My question is if anyone had heard anything about this being a fault of the headset or the adapter? I've been seeing a lot going around about the adapter having problems but its hard to tell where the blame lies. if anyone else is having similar problems with other mics and the adapter I'd love to hear the specifics and maybe narrow down our answers.

 

Question Info


Last updated July 4, 2018 Views 559 Applies to:
Answer

Same issue seen here on the 4 shot. Game audio is superb but the microphone has no gain. If I take off the headset and hold the mic to my mouth my party can hear me clearly. This suggests the mic is either doing too much noise canceling an/or the mic gain is waaay too low.

Anyways, Polk has made an official statement on this.

www.polkaudio.com/.../4shotstatement

People on the Polk forums have tested and confirmed the mic works great on non-controller use such as cellphone, Xbox Skype, PC, etc. This troubleshooting leaves the problem with the adapter and and not the headset.

Waiting impatiently for this headset investment to fully realize the design it was intended to do.

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