Points stolen

About a week ago, my account was hacked, FIFA 12 was in the playlist (which i don't even own), and all my MS points were spent on Ultimate Team packs. I contact the e-mail support about the stolen MS points, and they said i should call the phone support. I am still in full control over my account, i have no other billing information on my account, and i have already changed my password.

Now i wanted to ask I still have to launch an 25 days (and up) UAI to get my points back, or if this could be resolved in less time. Because i would rather not be unable to play online during the holidays (and probably longer).

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Go right now and check your hotmail secret question and see if they added an alternate email to recover the new password they did this to me and I discovered it after I had changed my passwords

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everythings fine there.

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Ok then now you should call phone support,  Change all passwords all secret questions...Everything.  Your account will be locked until they are done their investigation and hopefully you will have all your points...They spent 6000 of mine.  Won't be stocking up on a MS point sale again.

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They stole 1680 from me.... I thought I was the only one..... EA should do something about this since it is FIFA12 that is doing all the hacking for the gold bundle

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Yeah, if you want the points back, you'll have to do the investigation :-(

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