pleease help me. i did every thing i could do i even downloaded the update to my usb flash drive because i though i had a problem with my wireless but i really wasnt that. please help meeee >>>>>status code 397F - 3CD6 - 1380 - 0703 - C000

xbox live update june 2012 error

 

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Last updated July 4, 2018 Views 2 Applies to:

Hi, you didn't post the full code for the error.  You are missing the last set of 4 digits.  Please check the link below for your error code and follow the instructions.

support.xbox.com/.../software-update-errors

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oooh yes i missed 0099

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This error occurs if your console has been tampered with or modified. Your console can no longer connect to Xbox LIVE, install software updates, or play new games that require a console software update.

Physically disconnect your network cable or remove your Xbox 360 Wireless Network Adapter from the console.

You can use the following steps to turn off the automatic sign-in so that you can play games offline. To turn off auto sign-in:

  1. Restart your console.
  2. Select No if you are prompted to update your console software.
  3. Press the Guide button on your controller.
  4. Go to Settings, and then select Profile.
  5. Select Sign-in Preferences.
  6. Set Profile Auto Sign-in to Off.
  7. Press the B button on your controller to return to the Xbox Dashboard.

Your console can now play your existing games offline. Any future attempts to sign into Xbox LIVE or update your console software will result in an error. To contact xbox support please visit http://support.xbox.com/contactus

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I.e, the console you have has been modded...either by you or someone else.  As a result you cannot ever load the updates, connect to live, play online, etc., from now on.  At least with that console.

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