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Hello i have a problem. Whenever i try to edit or add a payment i keep on getting "A error has occurred. Please try again later." I took some advice and went on the billing website it said i needed to pay 21.06 right after i add a new payment why is this. Before my family did not want the automatic renewal. By the time i did not know you could delete a payment option so i just changed it to a different card. So my parents are wondering why they need to pay $21.06

 

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Last updated July 5, 2018 Views 0 Applies to:

you should contact billing support.  in the US call 1-800-4-MY-XBOX and the quick prompt is "billing"

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Greetings! I've got a response out to you here: forums.xbox.com/.../1416275.aspx. You will need to get in touch with phone support for your region for further assistance. Thank you!

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