PLEASE HELP!

Ok so a while ago my password stopped working for my hotmail account, it said the account was blocked i tried resetting the password and everything but still can't log in.

I have since made a new email address but i can't change the address linked to my real gamertag (Luke2758) as it asks for the password for the old email address i can't log in to. Is there anything i can do about this as i am now unable to log into the forums with my real gamertag?

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

Please try sending a email to hotmail support. located here explore.live.com/windows-live-account-reset-password-forgot-faq

Good Luck

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So you try to log in to Xbox.com, put in your WLID and password, and what is the exact message that you get? What happens when you try to recover the account on the console? Do you get an error message/code?

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