Please Help

Just phoned xbox support as im console banned and want to know the reason. I told them that i removed the faceplate and the warranty seal is NOT broken and still intact. So the rep said took my serial number and said he cant find any of the reasons that i have been banned. He said it may be another software error but told me to use the forums to get an official answer but my topic never gets approved and never answered. So who could i ask?

Thank You

 

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Last updated July 4, 2018 Views 3 Applies to:

The enforcement team are the only ones with the details on suspension/bannings. They are the ones who respond in the suspensions forum. However, they won't discuss console bans.

Also, system tampering is not the only reason a console can be banned. A console can be banned even if it's never been opened.

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Exactly my point they won't discuss console bans. Any numbers or email adresses i could contact which would help me?

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No

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Well where could i find out the reason i was banned?

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There is no way. All you'll be given is this website - www.xbox.com/.../consoleban

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Well if i contact microsoft directly could there be a way?

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You can try, but I'm not sure if they will or not.

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No but console bans can be reversed its just an issue of that they cant be bothered even if you aint done nothing wrong. Remember the system glitch which meant innocent people got banned they were reversed for those affected so proves that they are reverseable.

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yes, but they already reversed the accidental ones meaning your banned was not accidental so hence your only option sadly is to buy another 360.

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