I had a investigation done on my account and they proved unauthorized access to my account. After gaining control of my account again i tried to login and the lifetime ban seems to be still in place. I called xbox support and the agent named Tom told me that they have done their part with obtaining my account back for me and from what was documented the investigation was completed. They have my situation well documented in REF # 1155617045. He told me to again contact you guys on this forum. So could you guys please remove the ban that was placed on my account DaveN2O. All the information about my account and the problems I faced is documented under the reference number I had stated above.The agent said you guys were the last step in gaining my account completely back. He had no way to call you guys or contact you about my case. My account was found to be accessed by an unauthorized person so I believe you should have no problem removing my ban. The account name is DaveN2O --> thats an oh
If you cant deal with this please forward my request.