I recently had no problems at all with my console until 3 or 4 days ago I turned it on to play GTA 5 and I was told a title update was needed so I let it do its thing then it restarted and then all of a sudden my profile was corrupt, I deleted it and called xbox customer service and they helped me and I re-downloaded my profile. I thought all was well then went to play GTA 5 again and got hit with the unreadable disc error. Since then I have spent hours and hours on the phone to you guys doing everything like putting my GTA game in another console and clearing my chache and even formatting my hardrive, still no joy. After following all the step you guys gave me my xbox is now worse off than when I started, I now turn it on and it says needs system update but has no space so I go to make space and it says unformatted again....thats odd I think and format it again and it does its thing and STILL says Unformatted??? WTF?? I have now lost ALL my game saves as I could not get on the cloud as my profile says Corrupted each time I turned it back on, I cannot play ANY GAMES my xbox live membership is useless and I have lost all my games with gold etc. The last time I spoke to Customer services I asked if I could speak to the same person I spoke to last time to save explaining EVERYTHING again and the lady I spoke to was rude to me and said it could not be done. This is not good enough. Microsoft and RockStar Games had better compensate me somehow.