Please help me

i have messages on my account that another gamertag sent me. the tag is [MOD EDIT] he keeps sending me messages eff u N-word. N-word This and N-word that. this is not how i want to spend my day when im playing monopoly on xbox live. can someone please tell me what i can do about this. i blocked communications. sent bad feedback, and avoided him / her. some one help. what if my kid wants to go get on my gamertag and play, i dont want him / her to go through that.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hello III BOO GDN III,

Sorry to hear this is happening to you, the best thing you can do is file a complain and block the player, from what I understand you already did.  Remember that once you contact the gamer again they will be unblocked.  I hope this helps.

Justin C.
Microsoft Office Specialist

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Heya BOO GDN!

 

My sincerest apologies that you are receiving these messages. Your course of action to take on this issue is to Mute, Block Communications, and File a Complaint.

Also, Please check out this article Reagrding harassment over Xbox LIVE.

 

Cheers. -Civiks

 

 

EDIT: I noticed you mentioned he keeps contacting you after a Blocked Communications, remember to not invite to a game, party invite, or send a message to the user or it will undo the Block.

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i did block him, and i did not respond after i blocked him. but for some reason he keeps getting through. WTH :(

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