Please help cant connect to live (network)

so today i come home in hope of playing some xbox live multiplayer but when i turned my xbox on it couldnt connect to xbox live. I have a crappy $30 madcatz modem i use to connect with but I have painfully found out this is not the problem. I have spent at least an hour troublshooting my network which included unplugging my modem and router several times switching ethernet cables doing an xbox network factory reset using automatic and manual settings and still nothing has worked. Please help.

 

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Last updated July 4, 2018 Views 41 Applies to:

I appreciate your concern and the time it took you to compile that lists of articles but the madcatz modem has worked in the past but today it stopped working and even when i connect an ethernet cord straight from my router it still wont connect to the network

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Hi Haytch Dee,

                          There are details about supported routers found here:

support.xbox.com/.../network-hardware-compatible-xbox-live

More specifically the section on routers by brand

forums.xbox.com/.../default.aspx

I can't see this router listed there and doing some digging online about your router e.g. compnetworking.about.com/.../mad-catz-wireless-n-gaming-adapter-2.htm shows that other users have the same issues as your getting this router to setup correctly.  

All I can suggest is getting a supported router.

Regards

BoA

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