Players online freezing consoles to kick players offline

My internet connection is fine, my modem is lit up like a Christmas tree. I play other consoles, PC, and Onlive online with no problems, and I use XBL Silver for downloads. So with that out of that way, the problem I have once in awhile is when i'm playing on Xbox Live Gold and it is usually when i'm getting the better of someone and then i'm either kicked or the game freezes like what happened today.

I went back in and happened to select the same server playing against what seemed to be the same people, and out I went again when they were cornered. What is that?


That's one of the reasons I barely use XBL Gold, i'm not going to pay money only to have it wasted because sore losers can't take a loss. It didn't happen yesterday while playing the same game or last weekend either. I don't know how it would be done, but if Microsoft can find a way to strip cheaters of their ability to cheat, it would prevent business from walking away.

Support sent me to Xbox Forums to get help from the staff, I don't know if I will actually be contacted, but here is my post about what happened and one of the reasons I don't invest in Xbox Live Gold.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

G'day uechiblu3000!

I'm sorry to hear that you're having troubles on Xbox LIVE.

Let's start from the top of your post. You said "i'm either kicked or the game freezes like what happened today.". Is it just you getting 'kicked' from the game or are there more people you know of getting 'kicked'? When your game freezes, does your Xbox 360 Console freeze as well?

Next, you said "if Microsoft can find a way to strip cheaters of their ability to cheat, it would prevent business from walking away.". I suggest that you report these users both through the in-game cheater report system (if there is one) and also through the Xbox LIVE file complaint system. If you don't know how to file a complaint on Xbox LIVE, please go HERE.

If you have any more questions feel free to post them here.

Thank you!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Another thing I think you need Xbox live to play and chat with other people.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.