Pixels & Graphics Issues

Getting some minor pixel problems on the home screen. Game intros and movies are fine but as soon as I'm able to play big blue pixels pop up all over the screen. Anyone else having these issues? I just bought a new Smart TV on the 20th to.

 

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Last updated July 4, 2018 Views 24 Applies to:

Try updating the firmware on your TV. It should be somewhere in the TV settings.

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Yeah I just tried to update my TV and everything was up to date. I actually just hooked up my old TV to the Xbox and it's happening on that TV also. :(

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Found out it's a GPU issue. Microsoft said to either return it to the store or return it to them. So if you are having this issue you might as well go return it as soon as possible. I returned mine to Best Buy, although I was unable to get another one today I am first on the list to get one. So unless someone cancels their order I'll be getting one soon. They said they are getting a shipment next Sunday.

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I know a guy with this issue and told him that usually indicates an issue with GPU.  I have seen this on PC a few times with GPU problems.

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