Pixel load in

The problem I have does not seem to severe, but am little concerned about and wish to see if anyone else is experiencing a similar

issue. When i turn my xbox one on, everything is fine till it gets to the dashboard. But then once it is there, there seem to be a bunch of missing pixels, but only in

the green sections of the screen, but the pixels pop back in after about 30 seconds, its like they all slowly load in, so it all looks fine after about 30 seconds. It does not oc

cur when i play games or anything though, only on the

dashboard in the green squares when i turn the console one. After they load in though it doesn't happen again till i reset the console. I have tried swapping HDMI

cabels but it still happens. If anyone else is experiencing this let me know or if they have a fix for this, but at the moment this does not seem to severe

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Hey Yeti,
 

Sorry to hear about this happening to you. Have you tried rebooting the console? it may be worth a try. You are not seeing it while playing a game correct just the booting up portion?
 

Reach back and let us know what you find out.

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Are you having these issue with XBOX1 on the  home screen and also whenever watching regular TV as well?  How is you XBOX1 and all of your electronics setup? This would be the first place I would wage concern.  

What I know... is that every time I used a cable and added equipment I would break the connection lost some signal strength between electronics.  Unless you have high quality (expensive) cables you might experience the pixels, freezing  and static issues. My cable TV provider found my house signal strength was on the low end.  The cable guy replaced one of my splitters which increased the pass through signal strength.  (If you read below you will see exactly what I did in the mean time)

Let us say you have the Cable STB with an HDMI to your XB1, XB1 has HDMI to your A/V Receiver and Finally the AVR has an HDMI cable out to the TV?  If your system set up like I did you might need to re-configure it until you reach the best signal strength.

I initially found that putting high quality HDMI cables solved my dilemma (temporarily). The fact that the cable signal strength was good and my problem was solved. And during peak hours of prime time I had the pixels, interference and static again when all my neighbors were using their TV's.

I ended up eliminating the receiver input/output HDMI cables and went cable STB to the XB1 and then to the TV. I used a high quality optical cable running from TV to the Receiver and my surround sound was no longer and issue.  

Eventually my cable provider visited the house and found a problem with a splitter.  

I am still configured this way and enjoy all the multi-tasking benefits of XB1.

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