What Country/State/Province do you live in? USA / Michigan / Lansing
Modem brand & model number:
Router brand & model number: Netgear WNDR3400 N600
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? I use a wired connection (I tried wireless too, same problem)
Things you have tried:
Is UPnP Enabled? Yes
Do you have a NAT error? If so, what is your NAT? No
Any Error Codes you encounter: None
Who is your ISP(Internet Service Provider)? Comcast (I have a 15 Mbps connection, not just the crap internet)
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
W: 0000 - 000B
X: 0000 - F001
Y: 20A8 - 4860
Z: 8007 - 2EFE
ID: FFFF - FFFF
L: 8015 - 1904
Q: 8015 - 100C
D: 192.168.1.1 / 0.0.0.0
I keep getting disconnected from Live, during any activity: games, apps, just sitting on the menu.
I have checked my router firmware. I have reset my modem and my router multiple times. I have disconnected ALL other computers from the internet. I have set a static IP. Nothing helps.
Every time I use Test Connection it shows that the connection is fine. After using the Test Connection function, I can connect again, but it will drop after about 5 minutes again.
Get it together Microsoft! There is obviously something wrong with Live on your end. I'm furious.