PayPal Problem

Hello, I live in Europe and recently linked my PayPal account to my Xbox Live Account. I started my my xbox then it told me to go to xbox.com to do it, so I managed to set it up succesfully as it is now a Payment option on both xbox.com and Xbox Live.

My problem is that whenever I try to buy Microsoft Points (I am buying 500 MS Points for €6.00 if that makes any difference) it gives me an error of some sort, the errors are listed below;

Xbox.com: This action cannot be performed at this time. Please try again later. For more information, go to http://www.xbox.com/support.

Xbox Live: This Product can not be purchased with a credit card. For More information go to xbox.com/support - Or something along those lines.

 

If anyone has a resolution to this problem it would be greatly appreciated. Thankyou.

 

Question Info


Last updated July 5, 2018 Views 16 Applies to:

I'm getting an error trying to add my Paypal back to my account. It gives me this error (in Dutch): Het verzoek kan momenteel niet worden voltooid. Probeer het later opnieuw.

Bericht 40001

It roughly translates to: "The request can't be carried out. Try again later. Message 40001"

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Start of by removing and re-adding your Paypal account. If you are still having this issue, please post back here with the content you are trying to purchase and the exact error message/code you are getting.

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can somebody help me in Dutch???

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I have the same problem, anyone else?

Thanks

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I also have the same problem, new xbox (have it for 2 weeks now) and havent been able to buy any points using paypal, i'm guessing its an MS problem with paypal, at the moment i dont have a credit card (dont like them) but i'm thinking on getting one for testing. MS support told to wait 72 hours... dont think it worked :(

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Can someone help you with what? Please describe the issue you are having, or try one of the suggestions already in this post.

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We already have several posts about this error, and have even included information about it in our Sticky Post: forums.xbox.com/.../26145.aspx

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