PayPal limited, but still gold member in XBL?

How is this possible?
I believe my Xbox LIVE subscription should of ended a long time ago, since my PayPal account is getting closed.

Looks like you guys made a mistake and your system keeps auto-renewing it. I don't use my console anymore (got RRoD) so I'd like you to stop losing money by auto-renewing an account with a limited (and soon to be closed) PayPal in it.

Greetings!

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

If it did auto renew, and it declined, it wont instantly cut off your subscription.  Its kind of like a power bill, you can go a while without paying before you're finally cut off.  But if you want the auto renew cancelled you should follow the sticky message on the forums and call support to get it taken off.  

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

For billing-related issue, please contact phone support (support.xbox.com/contact-us) for more information and help. Thanks!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.