Paypal Issue

I used my paypal to renew my gold account.. but could not remove it once i had bought gold. So i called up and asked for it to be removed. I was surprised to be told they could not as i have an active account. I know i have the right for any details to be removed.. be it personal or finacial.. so why was i fobbed off with "we cannot do it"??

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

It's part of how they've been running things for years. Once you purchase gold through Xbox, you cannot remove the payment option (this includes credit cards) as long as it's attached to an active gold account.

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Breaking civil liberties much!! Well according to my Brother (he works for trading standards) if we ask for a CC or paypal etc to be removed, they must comply!

I am going to take this further!

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