Paypal. Adding new payment method

I am trying to add the payment methodof paypal onto my account i get the 4001 error. Not sure why.

I have read the thread about how to wait 72 Hours and you meet the requirements. My paypal has met all of those requirements.

If someone can help thanks!

Error:

Unable to complete your request
We cannot complete your request now, please try again later. 
Message 40001

 

Question Info


Last updated July 5, 2018 Views 24 Applies to:

I am having the same problem with both paypal and credit card. I am trying to renew on the site, not through my xbox.

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As stated in our Paypal Sticky (forums.xbox.com/.../26156.aspx):

I am seeing a 40001 or 40101 error when adding Paypal
If you are receiving this error code, please wait 72 hours and then try again. Trying to add Paypal repeatedly will not help, and may lead to a longer wait time. Please also take this time to review the above requirements are met on your Xbox LIVE and Paypal accounts. If you continue to experience this issue you should contact phone support in your region.  

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