Payment suspended

I got on xbox today and it said my payment was suspended because the card was concealed and I can't do anything about it. I tried to transfer the payment but it says can't transfer. Help!!!!!!!

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

You can either try to swap to a new payment method on billing.microsoft.com or call phone support and have them do it.  It's fairly simple but for some reason doing it through the console seems to be hit or miss.  Sometimes it works, othertimes it doesn't.  The other two methods I suggested should work without issue though, so give one of them a shot.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.