My friend and I are trying to change the card used on his gamertag for his LIVE Gold membership, as when he created the gamertag I let him use my card, but now he wishes to use his own for simplicity. The only problem is that when the link to "apply membership"
is clicked to change the card, the window loads and then nothing changes. It is still my card that is set to be charged. Also, when we click to edit the details of the second card (his), the window loads the details for the first card to edit (mine). It is
part due to being unable to change card, or turn off auto-renew without having to call up support who seem to redirect me multiple times whenever I call until I find someone useful (but that's a different matter :D).
On an off-note, I don't know if this is related somehow, but the profile box on the top-right of the site won't load either of our profiles (on either of my PC or his). It just constantly says "Loading..." and has been like this for at least a month now.
I'd greatly appreciate someone being able to help me ^^
Thank you for you time