Payment option

I recently had to cancel the credit card that was linked to my account, I canceled it after I was renewed for another year for xbox live. It doesn't renew again until 9/01/14, but I've had my account suspended. How do I get my account back?

 

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Last updated July 4, 2018 Views 2 Applies to:

Hi,

You'll need to update your payment method by visiting the alternative billing site here. If you're unable to add your new payment method and remove the old invalid one, please contact phone support and speak with a billing agent.

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Also, I tried to add a paypal account but I'm getting error 838200c8

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That error code means that there's an issue with your Microsoft Account.

More information on that error code can be found here

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my xbox live expired. i have $20 credit in my xbox account. i want a 1 month membership for $9.99. when i try to get the 1 month it will only take a credit card. how can i renew it from my account funds? thanks in advance

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first do not bump old threads second, no need to create duplicate posts I already answered you in your other thread.

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