payment option??? plzzzz tell me how to fix this and why it happened

so i was playing mw2 and all of a sudden everbody got muted and it wopuldnt allow me to unmute them so i went to the dashboard and it says i have an invalid payment option? what does it mean bcuz i believe i put a live code on it manually?

 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

This question can be best helped by XBOX customer support 1 800 469 9269, However it sounds to me like you may of had a renewal subscritiption that went in to decline. Adding a Prepaid Card does not fix this. If you owe money for a sub it will be become locked after a certian amount of time of non-payment. You can log into https://billing.microsoft.com to see if you have any charges in wait.

Just a quick FYI: This is the PC gaming Games for Windows - LIVE forums but I hope this helps

Chrisnuhn

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Maybe the live code stacked auto renewal you were not aware of.....try calling the support line

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