Payment issue

my old Ryan RobZ account was set up with my old bank card details and iv typed in my new card details but it wont accept my new bank card still using my old one and cant delete it

it comes up with a error code when i try to delete them, wounder if i can get any help cause im paying for xbox live on Ryan RobZ but it wont let me use it

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

If you have automatic renewal on, that would be the reason. You will need to phone Xbox Support and ask them to cancel automatic renewal so that you can remove your old card and add the new one.

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