Paying for a suspended live account

my xbox live account has been suspended as i havnt been able to pay from my credit card.

when i sign in to my live account i have the option to update my payment options, once i press this to proceed i can then change my payment option.

i would like to know if i use microsoft points, will that lift my suspension and therefore allow me to continue using my live account as normal?

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

nope it has to be a creditcard or updated paypal

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Please call Phone Support to settle the billing suspension: support.xbox.com/contact-us

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.