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January 12, 2024
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Pause Xbox Live Subscription?
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Hey there, unfortunately once its activated, it continues to run unless you outright cancel it, in which you lose renaining time.
Sorry i don’t have a better answer for ya.
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There is no way pause the time for xbl or game pass you already paid for. You could turn the auto renew for the subscriptions you have.
Hope that helps.
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The answer is a simple one.
No. You cannot pause Xbox Live.
Xbox Ambassador since 2011
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If you used a credit card to pay for your subscription, you can "cancel immediately" and you will get a refund for the remaining full months of your membership. So it's not really "pausing", but at least you'll get the monetary value of the remaining full months back (so for example, if you subscribed to a 12 month membership in January, and you cancel today in February, you will only get refunds for the months March to December).
However, if you used a prepaid code card to activate Xbox Live Gold, then there is no way to pause the membership. You could in theory cancel immediately as well, but you won't get a refund for the remaining months.
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You can't pause your subscriptions as people above already said but and this is a big but, you can get in touch with support and tell your issue and maybe get a partial refund or something? They are very kind with those issues.
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Hi There,
In your case, I would trade in the One X for max credit and then pick up a cheap used Xbox One which you can use to play your games/game pass until you can get your Series X. That way at least you will have fun and get to use up your subscription.
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Question Info
Last updated May 11, 2024 Views 7,796 Applies to: