password reset

Hello, my gamertag is hangingbackes I'm trying to get help to reset my password. The ending section of my email address is q.com which stands for qwest.com but the system is not recognizing q.com as a valid email address. I am unable to change this please advise or reset.

 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

Is that email address your Windows Live ID?

Xbox Ambassador | Xbox Forum Moderator | Xbox MVP

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Microsoft apparently ended a partnership with Centurylink and all q.com emails are no longer valid.

answers.microsoft.com/.../5d404d06-4cc8-4313-bba0-3413d168cd9e

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Hey UnfairestBean5, the answer/link given below should hopefully help.  However, if you need further assistance with your q.com e-mail address, please let me know. 

Thanks,

B

CenturyLink Help Team

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